The CredTech Report
For sharing articles, updates, thought leadership
📖 Featured In: C-Suite Insider Magazine
We are proud to announce that our Founder & CEO, Susan Richards, has been featured in the C-Suite Insider Magazine for her trailblazing leadership and transformative journey in the world of corporate consulting.
With a career built on strategic thinking, innovation, and inclusive leadership, Susan has consistently broken barriers in a traditionally male-dominated industry. From her early years as a billing collector to becoming the visionary force behind CredTech Consulting LLC, her story inspires resilience, authenticity, and excellence.
This feature highlights:
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Susan's rise from grassroots operations to executive leadership
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Her approach to human-centered innovation
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Insights into balancing technology with empathy in business
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Her commitment to mentoring and empowering future leaders
“True leadership isn’t about the loudest voice — it’s about the clearest vision. One that uplifts, includes, and transforms.” — Susan Richards
Read the full story in C-Suite Insider and discover how Susan is reshaping the consulting landscape with purpose, passion, and people-first values.
🎥 Featured Webinar: Innovating Collections – Real Strategies for a Digital Age
Empowering the Credit & Collection Industry with Smart Tech
At CredTech Consulting LLC, we believe in leading with innovation. This featured webinar, hosted in collaboration with Credit and Collection News, explores how technology is transforming the way agencies and organizations approach debt recovery, compliance, and customer communication.
🎯 What You’ll Learn in This 55-Minute Session:
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How AI and automation are reshaping modern collections
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Best practices for digital compliance and risk reduction
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Strategies to boost recovery rates while enhancing client trust
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Live examples of tech implementation in real-world scenarios
🔑 Key Highlights – Susan Richards, CEO at CredTech Consulting LLC
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🎙️ Tune in for a powerful conversation with Susan Richards, Founder & CEO of CredTech Consulting LLC.
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📊 Explore project-oriented consulting in the receivables and collections industry.
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🌍 Discover how Susan supports global BPOs and collection firms with proven consulting strategies.
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🤝 Brings deep experience in business development and operations leadership to the table.
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🧠 Expert in scaling businesses, improving recovery strategies, and streamlining compliance.
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🚀 Focused on relationship-building and breaking industry barriers through innovation.
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💡 Trusted voice in the consulting space, offering transformative insights for business growth.
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🎙️ Tune in for a powerful conversation with Susan Richards, Founder & CEO of CredTech Consulting LLC.
-
📊 Explore project-oriented consulting in the receivables and collections industry.
-
🌍 Discover how Susan supports global BPOs and collection firms with proven consulting strategies.
-
🤝 Brings deep experience in business development and operations leadership to the table.
-
🧠 Expert in scaling businesses, improving recovery strategies, and streamlining compliance.
-
🚀 Focused on relationship-building and breaking industry barriers through innovation.
-
💡 Trusted voice in the consulting space, offering transformative insights for business growth.
🎧 Career Path With Katalina: Featuring Susan Richards, CEO of CredTech Consulting LLC
🔑 In This Episode, You'll Learn:
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🌟 Leadership Through Experience
Susan shares how leading by example shaped her consulting journey. -
🧭 Bridging the Gap: Frontline to C-Suite
Practical insights on uniting teams across organizational levels. -
💬 The Power of Vulnerability
Why openness and honesty matter in leadership roles. -
🛡️ Building Resilience
How Susan overcame challenges and stayed mission-focused. -
🌱 Defining True Leadership
Traits and values that make a lasting impact. -
⏳ The Role of Time in Growth
Why patience, timing, and reflection are key to evolving as a leader.